Terms of Service
1. Provided Services
Kmel-joomla-extensions.com offers two types of services, downloads and support.
The downloads are divided into two types:
- Free downloads.
They are available to any user visiting the site though not ever recorded or logged.
- Downloads for a certain price.
They are available only to subscribers who have established a session on our site and only for the period covered by the subscription. From the time when a subscription expires, further access to downloads will be prevented, including those elements that had been downloaded during the term of the subscription.
Support services are provided only to subscribers. As with the downloads, in order to use support services you must have a current subscription and have established session on our site. When a subscription expires, access to the services offered will be prevented , even to read the forum posts or responses or to file new tickets or read the tickets that had been submitted during the term of the subscription.
Support is provided through the Support Section of the forum or by the Ticketing Application (if you have the right to use it). In any case will provide support by any other means such as chat, phone or email.
We only provide support for our products versions that are compatible with the latest Joomla version. If you have any older versión, you will have to upgrade to the new one to receive support.
2. Unlimited use
You can use the downloaded products indefinitely, even after the subscription has expired. You can also use them in any number of domains, so that the use is absolutely unlimited. (View also clauses 3 and 4).
3. Fair use
Kmel-joomla-extensions do not provide support for more than one domain simultaneously during a period of one month. That is, if there has been a support request for a domain in a month, all other support requests during that month shall be for the same domain.
We also consider bad practice any illegal or abusive use of downloaded software, such as (but not limited to) mass redistribution or sublicense, whether free or by paying a fee.
Similarly you can not misuse subscriptions. Any way to share a subscription that allows multiple downloads or support requests is strictly prohibited.
It is also forbidden to use the forum or contact to send marketing messages or links to illegal or indecent sites or promote the illegal use or distribution of software, or to any extent reduce the quality of services provided by Kmel-joomla-extensions.
If Kmel-joomla-extensions detects misuse of this practice in any of the above or similar circumstances, in its sole discretion, will cancel the subscription immediately without prior notice and without any financial reimbursement.
Kmel-joomla-extensions delivers its products and services "as is" without warranty of any kind. Nor can we guarantee that our products will work properly with any product or component from third parties, since there is currently no mechanism for certification of such products.
Compatibility with different browsers should be checked with our free products as we can not ensure proper operation with any combination of browsers.
Regarding the answers to the support requests, we can not guarantee the validity or accuracy of any information provided or suggested.
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF AVAILABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE AVAILABILITY, QUALITY AND PERFORMANCE OF OUR SERVICES IS WITH YOU. IF ANY OF OUR SERVICES PROVE INAPPROPRIATE OR INEFFICIENT YOU ASSUME THE COST OF ALL NECESSARY ACTIONS FOR THE RESOLUTION OF THE PROBLEM.
IN NO EVENT WILL KMEL-JOOMLA-EXTENSIONS, ITS OWNERS, STAFF, ASSOCIATES OR ANY PERSON OR COMPANY IN CONNECTION WITH ITS MAINTENANCE, OPERATION OR HOUSING, BE LIABLE FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT OF THE USE OF OR INABILITY TO USE THE SERVICES (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA VIEWING NO RELIABLE OR LOSSES INCURRED BY YOU OR THIRD PARTIES OR OUR FAILURE TO OPERATE IN CONJUNCTION WITH OTHER PROGAMAS ) EVEN IF THAT SUCH THIRD PARTY HAS NOT BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The products are prepared for the versions of Joomla indicated in each corresponding release, and we can not guarantee its operation with later versions of Joomla. You have to make sure you choose the version of our products compatible with the version of Joomla you are using.
All our products are components, modules or plugins for Joomla, distributed under the terms of the GNU General Public License that you have available on the "license"link in the footer of every page of this website.
7. Refund Policy
With all new purchases of subscriptions we offer a 30 day money back guarantee. If you are not satisfied with one of our Joomla! extensions, for any reason, you can return it within 30 days and request a refund.
If you want to return an extension, please contact us via the contact page and tell us your order number. We review all refund requests on a case-by-case basis and reserve the right to decline any refund for any reason.
If a refund is approved, a full refund (excluding possible transaction costs) will be credited to your payment method account.
Under any circumstances we will provide a refund after 30 days from the date of purchase.
If you redistribute the Pro version in any way or form, your subscription will be cancelled and you will forfeit the right to a refund.
Any use of our products or services implies the unconditional and immediate acceptance of the Terms and Conditions listed above with waiver of legal rights that may correspond. The violation of these Terms and Conditions is a violation of copyright and may be prosecuted in court.
In case of any dispute between Kmel-joomla-extensions and third parties the only one competent jurisdiction will be the courts of Madrid, Spain.